Privacy Policy
Last Updated: [06/11/2024]
At Urgent Clean Crew, accessible via www.urgentcleancrew.co.uk, we prioritise your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our site, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Details: such as your name, email address, phone number, and postal address.
- Service Information: details you provide when enquiring about or booking our services.
- Technical Data: including IP address, browser type, device information, and data collected through cookies or other tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to your enquiries and communicate with you
- Improve our website and services
- Conduct marketing, with your consent
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share data with:
- Service Providers: who assist in operating our website and services (e.g., hosting and IT services)
- Compliance Purposes: where required by law or to protect the rights, property, or safety of Urgent Clean Crew and others
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse website traffic. You can control cookies through your browser settings, though some site features may not function if cookies are disabled.
5. Data Security
We take reasonable steps to protect your data using physical, technical, and administrative security measures. However, no electronic storage method is 100% secure, and we cannot guarantee absolute data security.
6. Your Rights
You have rights under UK data protection law to:
- Access, update, or delete your personal data
- Restrict or object to the processing of your data
- Withdraw consent for data use (such as for marketing) at any time
7. Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.
9. International Transfers
If we transfer your data outside the UK, we will take steps to ensure it is protected to UK data standards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Urgent Clean Crew
Email: info@urgentcleancrew.co.uk